How to Start an Etsy Shop or Online Store

Making or sourcing products and selling them online through a marketplace or your own store.

> Etsy is a trademark of Etsy, Inc. The Collective isn't affiliated with or endorsed by Etsy.

Who it suits

Creative, organized people who enjoy product photography, writing listings and customer service.

How people get started

Sellers often start with a small product line, test listings and photos, and expand what sells.

Step-by-step plan

  1. Choose a small, focused product line.
  2. Calculate true cost per item: materials, time, platform fees, shipping and packaging.
  3. Read the platform's seller policies.
  4. Check sales tax and local licensing.
  5. Take clear photos and write keyword-rich listings.
  6. Set shipping and return policies.
  7. Launch with a simple marketing calendar.
  8. Track what sells and adjust.

Skills to learn first

True cost per item including platform fees and shipping, listing SEO and a launch marketing plan.

  • True cost per item
  • Listing SEO
  • Product photography
  • Shipping and packaging
  • Customer service

Licensing pointers

Check your state's sales tax rules and local business licensing. Read the platform's seller policies before you list.

Check your state's sales tax rules and local licensing. Follow the platform's policies and FTC advertising rules.

Rules vary by state, county and city. Confirm with your state board or agency before you start. This isn't legal advice.

Insurance to ask about

  • Product liability (ask a licensed agent, especially for items used on the body or by children)
  • Ask about home-business coverage

Equipment and tools to research

  • Camera or phone
  • Packaging supplies
  • Shipping scale
  • Inventory tracker

Week-by-week getting-started plan

Week 1

  • Pick products
  • Cost per item

Week 2

  • Policies and sales tax
  • Photos

Week 3

  • Listings
  • Shipping setup

Week 4

  • Launch
  • Marketing calendar

How people find their first customers

  • Marketplace search
  • Social media
  • Friends and local markets
  • Repeat customers

Common beginner mistakes

  • Pricing without fees and shipping
  • Too many products at once
  • Poor photos
  • Ignoring sales tax

Quality red flags

  • Negative reviews about quality
  • Late shipments
  • Listing policy violations

Questions to ask yourself before you commit

  • Can I produce consistently?
  • What's my niche?
  • How will I handle returns?

Questions to ask a licensing board

  • Which license or registration do I need for exactly the work I plan to offer?
  • What education, hours or exams are required, and in what order?
  • What can I legally do while my application is pending?

Questions for an insurer

  • Which coverages are required by law for my work in this state, and which are just recommended?
  • What isn't covered by the policy you're quoting?
  • Do I need different coverage when I hire my first employee or subcontractor?

Questions for a mentor

  • What do you wish you'd known in your first year?
  • What mistakes cost beginners the most time or customers?
  • How did you find your first customers?

My worksheet

Use only your own numbers and research.

  • Products: ________
  • Cost per item inputs: ________
  • Platform fees (from the platform): ________
  • Shipping method: ________
  • Sales tax registration: ________
  • Return policy: ________
  • Launch date: ________
  • Marketing channels: ________

My startup checklist

  • Structure chosen and business registered (and a DBA if needed)
  • EIN from irs.gov/ein
  • Business bank account open
  • Licenses and permits confirmed for my state and city
  • Insurance quotes in writing
  • Pricing built from my own numbers
  • Estimate and agreement templates ready
  • Bookkeeping and tax set-aside set up

Your next step

Back to the free starter guide

General education only. Not legal, tax, financial or licensing advice. Rules vary by state, county and city, so confirm with the official sources named here and a qualified professional. No income, earnings or business results are promised or implied. Published by Ryan Via, doing business as The Collective.

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